Latest 31/05/11

Environment Agency Customer Charter 2011-12

The EA have published their Customer charter for 2011-12, this detail’s the level of service they promise to achieve with regard to Lock keeper staffing levels, river levels etc… have a look here http://publications.environment-agency.gov.uk/pdf/gese0511btxd-e-e.pdf 

If they are not achieving it let them know !

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